judi918 Privacy Policy

1. Introduction

This Privacy Policy ("Policy") sets out how judi918, operated at judi918.club ("judi918", "we", "us", or "our"), collects, processes, stores, and discloses personal data belonging to registered players, prospective players, and visitors to the judi918 website ("you" or "User").

judi918 takes data privacy seriously. We operate under international gaming authority licensing standards, which include robust obligations around the handling of personal data. This Policy is written in plain English so that every Malaysian player understands exactly how their information is treated when they register, deposit, play, or contact judi918.

By registering an account with judi918, by using the judi918 platform, or by continuing to browse judi918.club, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein. If you do not agree with any part of this Policy, please do not use the judi918 platform and contact our support team to close your account and request data deletion where applicable.

2. Data Controller

For the purposes of applicable data protection legislation, judi918 acts as the data controller for all personal data collected through the judi918.club website and its associated services. As data controller, judi918 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is lawful, fair, and transparent.

Questions, requests, or concerns relating to this Privacy Policy should be directed to our Data Protection contact at: [email protected] (plain text — not a clickable link).

3. Information We Collect

judi918 collects personal data in several ways: directly from you when you register, deposit, or contact us; automatically when you use the platform; and, where permitted, from third-party verification and payment service providers. The categories of personal data we collect include:

judi918 does not collect or store full credit or debit card numbers. Payment card transactions are processed by PCI-DSS-compliant third-party payment processors; judi918 retains only truncated card references for reconciliation purposes.

4. How We Use Your Data

judi918 uses your personal data for the following purposes:

• Account management: Creating, maintaining, and securing your judi918 account, including processing your judi918 login and verifying your identity;
• Payment processing: Processing deposits and withdrawals in Malaysian Ringgit via Touch n Go eWallet, Boost, FPX bank transfer, and other supported payment methods;
• Regulatory compliance: Fulfilling our obligations under anti-money laundering (AML) legislation, Know Your Customer (KYC) requirements, and the conditions of our international gaming licence;
• Responsible gaming: Monitoring gaming behaviour to identify patterns associated with problem gambling, enforcing deposit limits and self-exclusion requests, and providing age verification checks;
• Fraud prevention: Detecting and preventing fraudulent activity, collusion, multiple accounts, and other prohibited conduct;
• Customer support: Responding to your enquiries, resolving disputes, and processing complaints;
• Service improvement: Analysing aggregated, anonymised usage data to improve the judi918 platform, personalise game recommendations, and enhance the mobile-first experience for Malaysian players;
• Marketing communications: Sending promotional offers, bonus notifications, and judi918 updates by email or SMS, subject to your communication preferences. You may opt out at any time.

5. Legal Basis for Processing

judi918 processes personal data only where a lawful basis exists under applicable data protection law. The legal bases relied upon by judi918 include:

• Contractual necessity: Processing required to fulfil our obligations under the judi918 Terms & Conditions, including account management and payment processing;
• Legal obligation: Processing required to comply with applicable laws and regulations, including AML obligations, gaming licence conditions, and tax reporting requirements;
• Legitimate interests: Processing for fraud prevention, platform security, and service improvement, where such interests are not overridden by your privacy rights;
• Consent: Processing for direct marketing communications, where your explicit opt-in consent has been obtained. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Data Sharing & Disclosure

judi918 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data in the following limited circumstances:

• Payment service providers: Touch n Go eWallet, Boost, Maybank, CIMB, Public Bank FPX processors, and card payment processors, for the purpose of facilitating your transactions;
• Identity verification services: Third-party KYC and AML screening providers who assist judi918 in verifying player identities and screening against regulatory watchlists;
• Game software providers: Licensed game studios (e.g., Evolution, Pragmatic Play, PG Soft) who receive limited technical data (session tokens, player IDs) necessary to operate their games within the judi918 platform — these providers receive no more data than is operationally required;
• Regulatory and law enforcement authorities: Where judi918 is legally required to disclose personal data to gaming regulators, financial intelligence units, law enforcement bodies, or courts;
• Business transfers: In the event of a merger, acquisition, or sale of substantially all of judi918's assets, personal data may be transferred to the successor entity, subject to the same privacy protections as set out in this Policy.

All third-party service providers engaged by judi918 are subject to data processing agreements that require them to process personal data only on judi918's instructions and to maintain appropriate technical and organisational security measures.

7. Cookies & Tracking Technologies

judi918 uses cookies and similar tracking technologies on the judi918.club website to enhance your browsing experience, maintain your logged-in session, and collect anonymised analytics data. Cookies used by judi918 fall into the following categories:

• Strictly Necessary Cookies: Required for the judi918 platform to function. These include session cookies that keep you logged in during your visit and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Analytical / Performance Cookies: Used to understand how players interact with judi918.club — which pages are visited most, where players navigate after logging in, and how long sessions last. This data is aggregated and anonymised.
• Functional Cookies: Remember your preferences such as language settings, preferred payment method display, and responsible gaming tool configurations.

You may control non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the judi918 platform. judi918 does not use third-party advertising cookies or tracking pixels for cross-site retargeting.

8. Data Retention

judi918 retains personal data for as long as is necessary to fulfil the purposes outlined in this Policy, unless a longer retention period is required by law. Our standard retention schedules are as follows:

• Active account data: Retained for the duration of your judi918 account and for a period of five (5) years following account closure, to comply with AML and gaming regulatory requirements;
• Transaction records: Financial transaction records are retained for seven (7) years to satisfy statutory accounting and tax obligations;
• Support communications: Chat logs and support ticket data are retained for three (3) years from the date of closure;
• Marketing data: Retained until you withdraw consent or until the data is no longer required for the marketing purpose for which it was collected.

When personal data is no longer required and has exceeded its retention period, judi918 will securely delete or anonymise it in accordance with our internal data disposal procedures.

9. Data Security

judi918 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:

• 256-bit SSL/TLS encryption on all data transmissions between your device and judi918.club;
• Encrypted storage of sensitive data, including identity documents and financial details, at rest;
• Role-based access controls ensuring that judi918 staff can only access personal data necessary for their specific job function;
• Regular security audits and penetration testing of the judi918 platform infrastructure;
• Multi-factor authentication for judi918 administrative systems;
• Incident response procedures in place to detect, contain, and notify affected individuals of any personal data breach within required regulatory timeframes.

Whilst judi918 takes all reasonable steps to protect your data, no internet-based platform can guarantee absolute security against all possible threats. You are responsible for keeping your judi918 login credentials confidential and for notifying us immediately if you suspect unauthorised access to your account.

10. Your Rights

Subject to applicable law and the conditions of judi918's gaming licence, you have the following rights with respect to your personal data held by judi918:

• Right of Access: You may request a copy of the personal data judi918 holds about you (a "Subject Access Request");
• Right to Rectification: You may request correction of inaccurate or incomplete personal data;
• Right to Erasure: You may request deletion of your personal data, subject to judi918's legal obligation to retain certain records (e.g., AML transaction records);
• Right to Restriction: You may request that judi918 restrict the processing of your personal data in certain circumstances;
• Right to Data Portability: Where processing is based on consent or contractual necessity, you may request a structured, machine-readable copy of your personal data;
• Right to Object: You may object to processing based on legitimate interests or for direct marketing purposes. Marketing opt-out requests will be actioned within 10 business days.

To exercise any of the above rights, contact judi918 at [email protected]. judi918 will respond to verified requests within 30 calendar days. We may need to verify your identity before actioning any data subject request.

11. Children's Privacy

The judi918 platform is strictly for adults aged 21 years and above. judi918 does not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory step in the judi918 registration process, and accounts found to belong to underage users will be immediately suspended and all associated funds returned minus any bonuses.

If you believe that judi918 has inadvertently collected personal data from a person under 21, please contact us immediately at [email protected] and we will take prompt action to delete such data and close the account.

12. Changes to This Policy

judi918 may update this Privacy Policy from time to time to reflect changes in our data practices, regulatory requirements, or platform features. When material changes are made, judi918 will notify registered players via email or a prominent notice on the platform before the revised Policy takes effect. The "Last Updated" date at the top of this page will be revised accordingly.

Your continued use of judi918 following the publication of a revised Privacy Policy constitutes your acceptance of the changes. We encourage you to review this page periodically.

13. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or judi918's data practices, please contact our Data Protection team:

Email: [email protected] (plain text — not a clickable link)

Our team is available 24 hours a day, 7 days a week. We aim to acknowledge all privacy-related enquiries within 48 hours and to resolve substantive requests within 30 calendar days.